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Leadership Within – Seven Qualities of Leaders

Last week, I finished the article with a worksheet to reflect on your leadership. What did you learn? Are you persuasive? Do you think people follow you because they want to? Leadership is not about being the boss, its about being effective. Many times when I’ve spoken with organizational leaders, it’s the Assistant who is […]

Leadership Within – Persuasive Leadership

We are slowly entering the first stages of a twenty-year workforce drought that will wreak havoc on businesses, economies and communities around the globe. There will be a shortage of available employment talent and corporate capacity as a direct result of an aging workforce, shrinking populations and global marketplaces. In addition to this, global forces […]

Hiring for Success – Part Three

It is not up to you to guess or read between the lines; It is up to the candidate to prove why you should hire them.” Jeremy Heighton   Building on an understanding of the costs of turnover, and considering the composition of a great ad, its time to move to the process of hiring. […]

Hiring for Success – Part One

Many of us that grew up in the 60s, 70s, and 80s, grew up in an era where our parents believed that hard work was the definition of success. My father spent weeks away from home, on the road, as a high level sales rep for an international firm. I would sit in awe listening […]

Hiring for Success – Part Two

Following last week’s newsletter, in which I started the conversation on Hiring for Success, I got a few inquiries regarding how to calculate cost of turnover. Therefore, I thought I would start this week, with a bit more information about that.   While turnover costs can be a complex formula for some organizations, it can […]

Authentic Leadership

Last Friday I had the great opportunity to attend Leadercast, a one day leadership conference hosted by the Kamloops Chamber of Commerce. As always with a slate of speakers there were the “ok” the “good” and the “great!”   Its always interesting to see who from our community attends these types of sessions, and to […]

Broken Windows, Broken Dreams

A few decades ago in New York, a project was started whereby Subway cars were repainted within 24 hours of being tagged with graffiti. the theory was, if you continually repaint the canvas, eventually, the artists will tire of trying to get their tags out there.   The premise is called the broken window philosophy. […]

Networking is scary

The other day, I was having a meeting with someone at Mustache and Go, the new coffee shop on the Shore. As we were chatting away, it ended up being one of those days when person after person who came in, was someone I know. The person who I was with, to her credit, sat […]

Brand Value IS Price Value

I’m working on a two day workshop program for a local non-profit and recently, when we met to discuss the curriculum, the conversation turned to “Brand Value versus Price Value”.   Brand is a concept we have explored quite often in this column space in recent months. As you know, I think of Brand as […]

What is a BIA / What do we do for you?

The Technical Stuff A BIA is a Business Improvement Association. It is formed under authority of the community charter (sections 210-219, you can read it here). Its primary purpose (defined in section 215 (1)) is: Carrying out studies or developing reports Improving, beautifying or maintaining streets, sidewalks or municipally-owned land, buildings or other structures Removing […]