Our Service Team

The North Shore Business Improvement Association is overseen by a governance based Board of Directors. Our Directors meet on a regular basis and provide guidance and support to the Service Team. Our Board of Directors is available by contacting our office during regular office hours, and requesting contact information. You can also request Board contact information by email to: info@nsbia.com

Our Service team operate out of the Wilson House at 115 Tranquille Road.Our general office hours are 8:00 am to 4:00 pm Monday through Thursday and 8:000 am to 2:30 pm on Fridays. If you require assistance, you can either drop by our office, or you can call 250.376.2411, or email contact@nsbia.com.

NameRepresenting RoleTermContactBoard Member Since
Joshua KnaakARPA DevelopmentsPast President20252019
Arthur Loring Fun FactorPresident2025 - 2027president@nsbia.com2021
Anela BaigTrace AssociatesTreasurer2024 - 20262023
Tara Caffelle
Living Bridges TherapyDirector2023 - 20252023
Brendon Coyle
Ground Level ExcavatingDirector2024 - 20262024
Mike DonaldsonIntegra TireDirector2025 - 20272025
Rammy HansInterior AcademyDirector2025 - 20272025
Samantha HoogstinsTD BankDirector2025 - 20272025
Ed LapierreLapper SecurityDirector2025 - 20272025
Chanel SanghaFultonCoDirector2025 - 20272025
City of Kamloops Liaisons
Dale BassCity Council LiaisonAnnual Appointment2025
Sarah CandidoCity of Kamloops LiaisonAnnual Appointment 2021
Our Service Team Community Leadership Since
Jeremy Heighton,
Executive Director 		Oversees all Operations,
Board Operations and Supports Board.
Spokesperson for NSBIA,
Advocates on Social Issues
Leads Community Development.
Chairs Economic Development Committee
Co-Chair Public Realm Funding Committee
Maintains and supports strategic partnerships.		jeremy@nsbia.com2018
Patti Phillips,
Public Relations & Marketing Director		Oversight of all PR and Marketing.
Undertakes and Coordinates Event Planning and Execution,
Sales and Marketing Agent for NSBIA.		patti@nsbia.com2018