Our Service Team

The North Shore Business Improvement Association is overseen by a governance based Board of Directors. Our Directors meet on a regular basis and provide guidance and support to the Service Team. Our Board of Directors is available by contacting our office during regular office hours, and requesting contact information. You can also request Board contact information by email to: info@nsbia.com

Our Service team operate out of the Wilson House at 115 Tranquille Road.Our general office hours are 8:00 am to 4:00 pm Monday through Thursday and 8:000 am to 2:30 pm on Fridays. If you require assistance, you can either drop by our office, or you can call 250.376.2411, or email contact@nsbia.com.

NameRepresenting RoleTermContactBoard Member Since
Sara LawsonFirst MemorialPast President20242019
Joshua KnaakARPA DevelopmentsPresident2024-2025president@nsbia.com2019
Arthur Loring Fun Factor1st Vice President
Anela BaigTrace AssociatesTreasurer2024-2026
Richard MarkenBright Eye Brewing Director2024-20262021
Terry LyndsBrendan Shaw Real EstateDirector2023 - 20252021
Tara Caffelle
Living Bridges TherapyDirector2023-20252023
Brendon Coyle
Ground Level ExcavatingDirector2024-20262024
Stephen HsaioHoliday Inn and SuitesDirector2024-20262024
Margot MiddletonCity Council LiaisonAnnual Appointment2023
Sarah CandidoCity of Kamloops LiaisonDirectorAnnual Appointment 2021
Our Service Team Community Leadership Since
Jeremy Heighton,
Executive Director
Oversees all Operations,
Board Operations and Supports Board.
Spokesperson for NSBIA,
Advocates on Social Issues
Leads Community Development.
Chairs Economic Development Committee
Co-Chair Public Realm Funding Committee
Maintains and supports strategic partnerships.
Patti Phillips,
Public Relations & Marketing Director
Oversight of all PR and Marketing.
Undertakes and Coordinates Event Planning and Execution,
Sales and Marketing Agent for NSBIA.